Why Google Likes Domains That Weren't Born Yesterday
A controversial Google ranking factor that is little-known to most marketers, but hotly debated among SEO geeks, is "domain age" -- the length of...
The Trust Signals Blog is a leading resource on trust in PR and marketing, authored by Scott Baradell.
Navigating Your Way to Trust — and Conversions
Sometimes when I visit a corporate website, I am so disoriented by the stiff language and confusing navigation paths that I am reminded of Jane...
Even in the COVID Era, Showing a Physical Address on Your Website Still Matters
One of the funniest recurring bits from Saturday Night Live in the ‘90s was Chris Farley’s hyped-up motivational speaker, Matt Foley.
Your Visitors May Never Read Your Privacy Policy, But They Still Want You to Have One
How often do you actually look at the roof of your house?
Probably never, unless it was just hit by lightning or it's leaking. But if your roof...
Give Your Website a Cognitive Test: Does It Know What Year It Is?
"Person ... woman ... man ... camera ... TV."
That's one way to conduct a cognitive test. Another is to ask someone if they know what year it is. If...
Talking Trust at Spin Sucks
Gini Dietrich, a longtime friend and one of the PR profession's true thought leaders, invited me to share my thoughts on trust signals on her Spin...
Bring the Power of Online Reviews to Your Homepage with Embedded Reviews
Many customer review sites, such as Tripadvisor, G2 and TrustRadius, enable you to embed reviews of your company directly from their website onto...
When and Where to Share Customer Logos on Your Website
When you were younger, did your parents ever ask you “If your friend jumped off a cliff, would you do it too?”
Psychologist Robert Cialdini...
Have You Gotten Press Coverage? Let Your Website Visitors Know About It with Online Newsrooms and Media Logos
One of the most powerful forms of third-party validation for brands is news media coverage. Your website visitors are more likely to believe your...
16 Trust Badges to Turn Skeptical Visitors into Confident Buyers
A trust badge is any emblem, seal, symbol or icon intended to quickly establish trust with prospective customers and other audiences online. It's a...